To edit your user profile, go to the user icon on the header bar and select Profile.
Your email address is used to sign in. If needed, you can change this email address.
In the Profile section, by Email address, select Edit.
Enter a new email address and your current password.
An email is sent to the new address with a link to confirm the change. If you don't get the email after a few minutes, check your spam folder.
When you signed up with your email address, you selected a password that you use to log in to the Elastic Cloud console. If needed, you can change this password.
If you know your current password:
Navigate to the Password section and select Change password.
Enter the current password and provide the new password that you want to use.
If you don't know your current password:
At the login screen for the Elastic Cloud console, select the link Forgot password?
Enter the email address for your account and select Reset password.
An email is sent to the address you specified with a link to reset the password. If you don't get the email after a few minutes, check your spam folder.
To add an extra layer of security, you can either set up Google authenticator or text messaging on a mobile device.
Before you start using multi-factor authentication, verify that your device has SMS capabilities or download the Google Authenticator application onto your device.
To enable multi-factor authentication, you must enroll your device.
Navigate to the Multi-factor authentication section.
Select Configure to enable the Authenticator app or Add a phone number to enable the Text message.
If the device you want to remove is your only enrolled device, you must disable multi-factor authentication first. If your device is lost or stolen, contact support.
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